Customer Support Email: support@bohemianplus.com

Returns Policy Overview
We stand by our products and offer a 14-day return window (from delivery date) for most unused, unworn items in original condition. Note: Return shipping costs are the customer’s responsibility.

Return Process
Step 1: Contact Support

    ●Email us at support@bohemianplus.com with:

      ○Item(s) to return

      ○Reason for return

      ○Quality issues? Include clear photos for assessment.

Step 2: Follow Instructions

    ●Await our email with approved return authorization and shipping guidelines (response within 24 hours).

Step 3: Refund Processing

    ●Refunds are issued to your original payment method within 3-5 business days after:

      ○Warehouse receipt of items

      ○Quality inspection approval

Eligibility Criteria

 ✓ Timing: Request returns within 14 days of delivery.
 ✓ Condition: Items must be unused, undamaged, and include original tags/packaging.
 ✓ Gifts: Must be returned immediately in pristine condition.

Non-Returnable Items

  ❌ Swimwear (sanitary reasons)
  ❌ Used, altered, or damaged items
  ❌ Items returned without prior authorization
  ❌ Gifts that are lost, used, or incomplete (partial refunds may apply)

Non-Quality Related Returns

 The following do not qualify as quality defects:

      ●Minor imperfections (loose threads, raw edges)

      ●Subjective preferences (style, color, sizing*)

      ●Discrepancies due to monitor color variations

      ●Wear-and-tear from use, washing, or improper care

      ●Defects disclosed at purchase

*Sizing guidance is advisory; refer to our sizing chart for accuracy.

Important Notes

      ●Non-Refundable Costs: Original shipping fees and Shipping Guarantee.

      ●Address Instructions:

          ○Do NOT ship to the sender’s address on your package.

          ○Return addresses are provided only after authorization.

          ○Unauthorized returns will be rejected.

🔄 Exchange Policy

If you receive an item that is the wrong size, incorrect color, or has a quality issue, you may request an exchange within 7 days of receiving your order.
Before sending any items back, don't hesitate to get in touch with our after-sales support team so we can guide you through the proper process.

📩 Customer Service Email: support@bohemianplus.com

Our team will respond within 48 business hours and provide the following:

      ●Confirmation of your exchange request approval

      ●The designated return/exchange address

      ●Detailed step-by-step instructions

          ⚠️ Important: Unapproved or unsolicited returns/exchanges will not be processed. Thank you for your understanding.

Need Help?
Contact support@bohemianplu.com for clarification.